Revenue Officer

About the Opportunity

Are you passionate about delivering excellent customer service? We're seeking a Revenue Officer for a 7 month temporary contract, with the potential for extension, to help deliver Council’s Strategic Plan with a strong focus on revenue-related objectives and frontline service.

In this role, you will play a key part in supporting the delivery of Council’s Strategic Plan, with a focus on revenue-related objectives. Working closely with the Senior Revenue Officer, you will help ensure the efficient day to day operations of the unit while maintaining a high standard of customer service. Your responsibilities will include managing telephone and front-counter inquiries, as well as responding to revenue-related correspondence in a prompt, courteous, and professional manner.

To find out more about your next career opportunity: Position Description

Remuneration

$75,969 - $87,964 per annum plus superannuation

The Benefits

• Temporary full-time position 35 hours per week
• Flexible work arrangement options including hybrid work arrangements, option of nine-day fortnight or monthly RDO
• 12% superannuation 
• Generous leave entitlements including Long Service Leave after 5 years
• Paid Parental Leave
• Generous corporate fitness program for you and your immediate family members 
• Weekly Health and Wellbeing programs held on site
• Free parking on-site
• Beautiful location in the picturesque Hunter Valley! 

About You

You are a proactive problem solver with strong critical thinking skills and the ability to make sound decisions under pressure. You hold a Certificate IV in Accounting, Financial Management, Business Management, or a related field, or you bring extensive, relevant experience from a similar role. You also have a solid background in office administration and a thorough understanding of financial systems and operations.

What's Next?

If you are looking for an opportunity to make a difference in your community and contribute to an engaging and supportive work environment, we would love to hear from you.  We encourage you to apply by completing the application form below and uploading a copy of your resume. 

Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.

Pre-Employment Screening

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce. 

We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruitment@cessnock.nsw.gov.au for a confidential discussion.

Applications Close: Thursday 31 July 2025 at 11.30pm

Who to Contact: Deslie Roberts, Revenue Team Leader on (02) 4993 4150.

You must have the right to live and work in Australia to apply for this position.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.