Ranger Services Assistant

About the Opportunity

We’re looking for a highly organised, customer-focused professional to be the backbone of our Ranger Services Team. As the Ranger Services Assistant, you’ll be the first point of contact for community enquiries, managing requests, prioritising issues, and ensuring our Rangers can focus on the field work that keeps the community safe and supported.

You’ll provide high level administrative support, manage requests through our CRM system, allocate jobs, generate reports, and deliver professional, clear, and accurate customer service to staff and the public. Your work ensures our team can operate efficiently and deliver the best possible service to the community.

To be considered, you’ll hold a Certificate IV in Business Administration, Customer Relations, Local Government (Regulatory Services), Legal Services, or an equivalent qualification, along with strong customer service, organisational, and communication skills.

To find out more about your next career opportunity: Position Description

Remuneration

$70,803 - $81,982 per annum plus superannuation 

The Benefits

• Full-time 35 hours per week.
• Flexible work arrangement options including hybrid work arrangements, option of nine-day fortnight or monthly RDO
• 14% superannuation 
• Salary packaging option of novated leasing available for permanent staff 
• Generous leave entitlements including Long Service Leave after 5 years
• Paid Parental Leave
• Ongoing training and development opportunities including access to Council's Study Assistance program
• Generous corporate fitness program for you and your immediate family members 
• Weekly Health and Wellbeing programs held on site
• Free flu vaccination program
• Free parking on-site
• Beautiful location in the picturesque Hunter Valley!  

What's Next?

We encourage you to apply by completing the application form below and uploading a copy of your resume. 

Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.

Pre-Employment Screening

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce. 

We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruitment@cessnock.nsw.gov.au for a confidential discussion.

Applications Close: Thursday 26 February 2026 at 11.30pm

Who to Contact: Jason Mullee, Ranger Services Coordinator on (02) 4993 4132

You must have the right to live and work in Australia to apply for this position.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.