Business Support Officer - Open Spaces and Community Facilities
Job No:
CCC1252
Location:
Cessnock
About the Opportunity
Ready for an administration role that offers more than the usual day-to-day tasks?
We’re looking for an organised and customer focused Business Support Officer to support Council’s Open Space and Community Facilities Unit on a part-time basis. This varied role combines administration, customer service and project support, working with internal teams, contractors and the community to help keep services running smoothly.
In this role, you will:
- Provide administrative support, including document preparation, records management and responding to enquiries.
- Provide customer service support by responding to telephone and email enquiries, including arranging cemetery appointments and assisting with general Open Space & Community Facilities enquiries.
- Coordinate meetings, training, events and other unit activities.
- Assist with development application referrals, cemetery administration, information requests and project support.
- Maintain accurate records and contribute to process improvements.
To be successful, you’ll have a Certificate III in Business Administration or equivalent experience, along with administrative experience, strong organisational and communication skills, and advanced Microsoft Office skills. Experience with document management systems, customer requests and records management will also be valuable.
Knowledge of Local Government operations and processes would be highly desirable.
To find out more about your next career opportunity: Position Description
Remuneration
$36.05 - $41.75 per hour plus superannuation
The Benefits
With a varied workload and opportunities to develop your expertise, this role offers professional growth, flexibility and a range of benefits to support your work and life outside of Council.
- Part-time, 21 hours per week (Days of work will be Monday, Wednesday and Friday)
- 14% employer superannuation
- My Leave, Paid Parental Leave and Concessional Christmas Leave
- Long Service Leave after 5 years
- Ongoing training and development opportunities including access to Council's Study Assistance program
- Generous corporate fitness program for you and your immediate family members
- Annual flu vaccination provided
- Free parking on-site
What's Next?
We encourage you to apply by completing the application form below and uploading a copy of your resume.
Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.
Pre-Employment Screening
Please note, prior to an offer of employment being made, recommended candidates may be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.
About Us
At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce.
We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.
We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.
There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruitment@cessnock.nsw.gov.au for a confidential discussion.
Applications Close: Thursday 5 November 2026 at 11:30pm
Who to Contact: Natalie McCloy, Team Leader Business Support - Open Space & Community Facilities on (02) 4993 4282
You must have the right to live and work in Australia to apply for this position.
Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.
Allows you to pre-fill the application using your SEEK profile information and resumé